Very friendly and punctual until the contract is signed - then his attitude changes 180 degrees. As soon as that contract is signed, he's a changed person. NEVER, and I mean literally not once, would he return my calls. Left several messages, and he completely ignored them. I spent a lot of money and the landscape job looks like it could have been completed by my gardener. I'm EXTREMELY unhappy and would not recommend this company to anyone, unless you want to waste your hard earned money.