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Allen & Sons Appliance - 2 Reviews - 23120 Lyons Ave, Newhall, CA - Appliances Reviews - Phone (818) 854-7610

Allen & Sons Appliance

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23120 Lyons Ave
Newhall, CA 91321
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(818) 854-7610
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Allen & Sons Appliance - Newhall, CA
Allen & Sons Appliance - Newhall, CA
Allen & Sons Appliance - Newhall, CA
Allen & Sons Appliance - Newhall, CA

Reviews

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Best

I called a couple companies in the phonebook. Allen and Sons seemed to be the best. Their service fee was only $29.99. When technician was there I even gave him a personal check. ...

Worst

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came ...

Superb! 12/7/2010

I called a couple companies in the phonebook. Allen and Sons seemed to be the best. Their service fee was only $29.99. When technician was there I even gave him a personal check. Both the woman that I scheduled the appointment with and the technician were very kind and well mannered. I really enjoyed the service I received. more

Don't use this company!! 11/14/2008

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came back to do the repairs, but were only able to repair one of the appliances, stating they ordered the wrong part for the other appliance. One week went by and they returned to fix the second appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted. \r \r After one week of the repair of the microwave, it again malfunctioned. I contacted Allen & Sons to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work. \r more
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Owner Message

  • For over 17 years in business we specialize in Refrigerators, Washers, Ovens and Dryers made by Whirlpool, Electrolux, Fridigdaire, Kitchenaid, Sears and Maytag. All of our technicians are trained by the manufactures themselves. We also are authorized servicer for Lowe's, Sears and Home Depot. We provide expert diagnostic service on most appliances for a small fee, which is waived if you decide to proceed with the repair. Established in 1993 Allen and Sons Appliance Repair Company is licensed, insured, and bonded for your protection. All of our technicians are highly experienced in the repair of all major appliances. They are trained on a regular basis by all major appliances manufacturers to keep up with the constantly evolving technology of household appliance service. Our management is on top of all technological changes occurring in every type of appliance from heaters and air conditioners to ovens and refrigerators in the market today. A Family Business Allen & Sons Appliance Repair Inc. is a family based business. The head of the family first opened his doors in 1971 under the name Allen's Appliance Repair, but when the family started growing and the younger generation came to the business, the company changed its name to Allen and Sons Appliance Repair. Quality service...at the right price

Additional information

  • Hours:

    M-F 7:00am - 7:00pm, Sa-Su 9:00am - 5:00pm
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