Everytime I take my car in, I get excellent treatment and very fast service. I always bring some work with me, just in case, but I rarely even crack the book. I've never waited more than 30 minutes. The always check my tires and fluids for no extra money. I'm really quite impressed. I can't say much about their work..I guess it's good considering my car is still running, but I can say a lot about their service.