I used to be a regular client to this day spa many years ago. It used to be great. I recently moved back to the area and went in for a brazilian and a pedicure. I was taken back for my brazilian ontime with Stephanie. (who was hightly reccomended over the phone by Beth) My brazilian was so fast and rough i couldent believe it. Upon compleation of my waxing service I noticed that the trash can was left open, as i glanced in the trash there was no trash except ONE jumbo popsicle stick and a few wax strips. That meant she had to have double dipped! That is Discusting and unsanitary. Who knows how many other brazilian wax she had done on previous people and used the same stick. I dressed and was seated for my pedicure. Soon to be greated by a rude nail tech. Throughout my pedicure she was exceedingly rough with her clippers and cuticle pusher. Also upon further inspeciton of the nail room I noticed how dirty it was.The Pedicure tub I was seated at was broken, the massager didnt work and had been duck-taped to try and ""repair"" the chair. The Pedicure tub next to me was leaking and dirty towels had been thrown over it to try and soak up the excess water. The cloth towel hamper was so discolored from mold and mildew, and the room was so uncomfortably hot! When I complained to the desk about how rough both technicians where,how dirty it looked and the fact that during my brazilian she double dipped, I was given the excuse that they are waiting on new equipment, and the only reason she would have doubble dipped would be that she was using the last bit of wax in her pot only on me.(did I mention her wax was more than half full, I feel sorry for the people waxed after me) And I was given a $5 ""me money"" to put towards my next service. Needless to say I will not be back and they can keep their ""me money"", I wont be needing it. I was VERY UNHAPPY. Please save your money and go to a better day spa.