One word.... amazing!!! I can't imagine owning a pet ever again without Dr. Tumang and his staff. The amount of love and care they give can't be faked and their patience with us customers that have soooooo many questions is noble. They have helped me save many little kitten lives by guiding me thru newborn care and finding homes for those abandoned by ferrel mother cats. After my 19 year old Mr. T passed, I can't imagine having another pet, but if I do, it will be on the condition that this veterinarian and his staff are still available.