After leaving a bridesmaid dress with them for four days, it wasn't even dry cleaned. The lady told me I needed a signature before they could clean it. I asked why wasn't I notified of this the last four days, she told me ""they didn't call you?"". Why would I be here picking it up if they had called me. She didn't do anything to help my situation. Now I have an unclean dress needed to be cleaned before Tuesday. Here it is Monday night. I am extremely disappointed with the service and will not be going there again.
Cons: took too long to help, unreliable, bad customer service