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Alaskan Air Conditioning & Heating Phoenix

4.4
400 reviews
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id: 36807956
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2428 W Campus Dr
Tempe, AZ 85282

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(602) 529-5555
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Reviews
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Best

I had hired another company to fix my air conditioner, and it broke a week later. I contacted Alaskan Air Conditioning & Heating, and they came out and fixed the problem. They tol...

Worst

I've been using Alaskan Home Services for a couple years. We bought the maintenance agreement last summer. Something happened with the motor in the condenser, and they came out an...

Annual Inspection perfect 11/7/2015

Alaskan did their annual inspection, replaced one item (and had it on their service truck). It was on time, professional, and complete more
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always pleased 11/6/2015

Through more than 10 years of Alaskan services I can't think of anything but good thing to say about this company. Outstanding service people. more
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not satisfied 11/6/2015

I did not feel your service guy was here to serve me. He was in a hurry, wasn't at the furnace for more than 2 minutes, try several sales pitches with arrogance, didn't change the dirty filter or tell me it needed changing, and finally, the last straw, he said I should do my next service call in May after my contract ended. What's wrong with late April while I am still on contract?? On top of that, he told me only Alaskan can do my service or the warranty for labor will be voided. Really???? more
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Sold me $295 part. Hard sell !!!!!!!!!!! 11/5/2015

Terry !!!! Told me two parts were defective. How the $@!#% am I supposed to know if he's telling the truth. You r guys are notorious for upselling. Told him one was just replaced in May after an outage and he said no charge - a little too quick!! Starting spewing stats and electrical parameters on another part that was supposedly failing or failed and I bought his story. Never get the same technician two times in a row. Just can't figure your company out. Not happy at all but need the contract. more
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Good service 11/5/2015

would use them again more
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The service was excellent. 11/1/2015

I do have a question. When I purchased the units in late 2014, I was informed that I would get two years free maintenance.--by the office and the technician in both cases. No maintenance was performed in 2014 as far as I remember because I was told the system was too new. I have been told that the Fall 2015 is the end of the free maintenance. Can you please tell me how that is two years time? It does not add up. Thank you. more
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The service man was on time, explained every thing I asked about. 11/1/2015

He was on time,very neat and even helped me clean the grates. I would have him work for me any time. more
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Never showed up 11/1/2015

Scheduled for 10:30 AM to 11> Called to reschedule to 3 PM, then called to say they will not be there. Wanted to reschedule for another day. HA, HA, HA!!! would I be that crazy? NO THANKS more
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Quality Technician 10/31/2015

The technician who serviced our unit was very thorough and took the time to answer several questions. He applied a product to the condenser that had an immediate positive effect. We were very happy with the service visit. more
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this time even better 10/30/2015

I have a service contract with Alaskan, and called for my service check to get ready for the fall. The young man arrived during the time block, ( i would like to be first some day =} ) worked quickly efficiently. He said i was ready for spring. Kevin was fun to talk to as well as very knowledgeable in his line of work. I will renew my contract when it is time. more
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Great repairman 10/30/2015

Mike explained everything in detail. more
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waited all day no show no call 10/29/2015

Never called or showed up had to call another a/c company they came out they came out with in an hour more
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Outanding professionalism throutour company 10/29/2015

Always enjoy meeting with the techs from Alaskan as they are polite, respectful and most informative on the needs and maintenance of my unit. more
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I just wanted a quote on HVAC 10/29/2015

He said he would email a quote and never did. more
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Well done, but... 10/28/2015

Kevin called before he arrived, and he arrived on time. He is friendly and accomodating. Service is at the same high level we have come to expect during the seasonal service during the 9 years that we have been here. Only one minor problem this time: We noticed an open gate today while walking the grounds. As we closed the gate we noticed a power screwdriver left by the cooling unit. We have the tool inside for safekeeping until you stop by to retrieve it. more
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All went well. Tech was very informative. 10/28/2015

Tech was very knowledgeable, a good communicator and personable person, did a through check on the heating and AC system. My husband and I are confident that we are ready for cold weather. more
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Knowledgeable and accommodating. 10/27/2015

My unit has not been installed yet, but if the installers are half as good as my experienced sales person, I will still rate 5 stars. My install is only a week from my initial meeting and the pricing is very reasonable. more
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outstanding 10/24/2015

The service man called and stated he was done early and wanted to know if he could come early. I told him yes and was vey happy with work. more
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