The staff were friendly, and helpful. The car was clean inside, and comfortable. I got stuck in traffic on my way there, and arrived shortly before my flight was scheduled to leave. I alerted the staff member that I was in a hurry to get to the airport, and she asked when my flight was leaving. Due to the limited time she told me to get into one of the cars, and said that she would drive me to the airport so that I wouldn't have to wait for the shuttle, and miss my flight. \r
The two negative comments are that the windshield wipers needed to be replaced, and made driving in the rain very difficult, and when I arrived the self-service kiosks were not working.