I took a San Francisco 49'ers' Football Jersey up here to be cleaned and stain removal. I took it up on a Wednesday for a Thursday evening pickup. When I went on Thursday,it wasn't back, was told it was probably because of the stain treatment and to check the next day. On Friday evening, I called and was told it wasn't back, was showing as still in process. On Saturday, I went back to the store and was told it was not back, was not showing as received at any location and could not be found. I filled out a claim form but the ticket says they will only reimburse up to 10% of the cleaning fee. NOT ACCEPTABLE for a Jersery which would cost approx. $200 to replace. MY FIRST TIME THERE and this happens. No one can explain. I'm thinking it was ""lifted"" by either a driver or someone somewhere along the line who figured they could make a quick buck selling it. NOT A HAPPY CAMPER!!