We used this company's services first in April 2011 for a round-trip to the cruise docks in NYC. The owner / driver was excellent - courteous, on time, a very safe driver, and he respected that we 4 travellers wanted to gab. He arrived in good time for our departure. He was early for our return visit, which was wonderful for us since we sailed through customs a half hour earlier than expected. He was already in the area and ready to fetch us. We've tried 2 other transport services in the past, neither of which was satisfactory. We've finally found a driver we trust. Looking forward to calling on Magnus again for our next trip.