We called another company to fix our washer, and was told it was a waste of time, no one in the area serviced Fisher and Paykel appliances because they were too complicated, parts too expensive, and they had to ship from overseas. A quick internet search proved this to be untrue and brought is to Affordable, we called and set up an appt for the next day. A few mins later he called back to see if it was ok to come out right then because he had time. He was here quickly, polite, and diagnosed the issue quickly. Had the part on his vehicle, and we were back to doing laundry in under 30mins!!! Seriously my only complaint, I had no excuse for not getting the laundry done. Very impressed, and even more so after the bigger company blew us off! Affordable will be our first call for now on.