I called to make an appt to get haircut. Since I've never been to this salon, I wanted to ask a few questions first. The woman on phone got irritated that I wanted to do that and she put me on hold and owner, a male, named "andre" came on phone. I told him I wanted to briefly ask how many yrs experience the stylists had so that I may make a good choice of whom I'd like to cut my hair. He got very defensive and rude and told me they all had experience. I told him I wasn't implying that they didn't and that he misunderstood me. I also like to choose a stylist more in my age range (I'm a female, late 40's) - and he kept wanting to put me with a 23 yr old and I said well like I just said, I prefer a woman more in my age range. He then said, don't you think the young girl is experienced enough? Wow this guy was rude and defensive. I was just calling to make an appt and ask 2 questions and he has a cow and tells me to "go somewhere else". How does this place stay in business I wonder. Is it wrong for a new customer to ask questions these days? I've since called other salons who nicely answered these same questions and they will get my business.
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