I just wanted to take a moment to thank Michele. While it might seem small to most people, the gracious and sensitive way she handled me and my call is just so, SO appreciated! I am sure your job can be stressful for many reasons, so I thank you for taking a moment to put kindness out there to just another stranger on the other end of the phone. You might not think so, but it can make a much bigger impact than you think. Hope you keep it up for all of the others out there like me who might need it.
more