Advance Relocation Systems

I would not recommend this company to anyone. The customer service was extremely poor. Everytime we needed to talk to someone over the phone, we were not greeted in a friendly, helpful manner. Our belongings arrived several days later than we were initially told. We were also told that our ""things"" were placed on another truck somewhere on the way to Florida. That may explain why we had so many broken items. My coffee table has a chunk of wood missing from it, they destroyed two lamps, lost brackets to furnishings and completely destroyed 4 boxes of well wrapped glassware/china. The owner of the moving truck assured me that we would receive a form in the mail to get reimbursed for the broken items. It has been over a month and I haven't received anything and have attempted to contact the company without a response. more

We received our goods, but later than specified in the contract, which provided the company with a 20-day window for delivery. Even that would be acceptable, as things happen and sometimes delays are inevitable, but the customer service representatives made conflicting statements about not only when our things would arrive, but where they were. I felt that they were not either not aware of where our shipment was or not completely honest with us. Either situation is unacceptable. Pros: Goods arrived in good condition Cons: Goods arrived late more

My family and I have move multiple times in my life and it is always something that happens. Advance Relocation Systems provided what they sold. This was the best moving experience that we have ever had. Pros: organized, professional, respectful more