Do NOT use him. The owner is Carlos Diaz. He also uses the name A-Better Appliance Repair. I wished I did a Google search or reviews prior to callling them. I wanted to use a local repairman. His subcontractors came and attempted to fix my washer but put the wrong parts. He used a generic ignitor rather than the proper brand for my dryer. It never worked. I called numerous times to try to get them to fix it properly, but there were always no show, excuses, or he wouldn't answer my calls. I found another repairman and he told me it was just the wrong part installed. Carlos promised to refund me. Never has. Doesn't answer my calls. He told me his business is doing badly and didn't have the money. I told him he could pay me back slowly, but still has not. I've been trying to contact him over and over again, but no answers. His answering service says they can just leave a message for him. I'm out $500. Will probably file at small claims courts. After doing numerous searches, Carlos Diaz has many many bad reviews.