When i became a New Patient, I didn't know what to expect. I came to the practice with very poor dental care. From the time i was a child i remember terrible experiences with dentists and very little care. My immigrant Italian parents couldn't afford care, nor did they feel that dental care was important. By the time i was 18, my teeth were in real trouble, i never smiled i remember thinking, i cant be an actress because i don't have straight teeth. that was my dream as a teenager. I was an outgoing kid, but i put my hand over my mouth when i laughed. As an adult i was able to get some care, but i still was not where i wanted to be, i wanted to smile like everyone else. I was very embarrassed by my crooked and missing teeth. My first appointment was an emergency root canal, how was that for my introduction to dental care. Dr. Ackerman And His Team made me feel right at home, My first appointment didn't go so well, Dr. Flores and i didn't understand each other (Given his accent you can understand why) Dr Ackerman Came in and went over my plan and asked me what my goals were. From there we went to work, went over what doctors i needed to see, and what my options were. We took things One step At A Time. I was scared, very nervous, but very excited to start my treatments. That was more then three years ago, i have had extensive, sometimes almost Daily treatments. I was a happy patient because of the staff, Everyone assured me that it was going to work out ok, even when i had my doubts. Dr Flores and his assistants always made me feel like i was part of the Ackerman and associates family, Toni and Lisa, Held My Hand, Even Cried with me, Consoled me and encouraged me to go on. Many crowns, implants and impressions later, they are still the best cheerleaders in town. Dr Flores lead the team little by little, we were working towards my goals. My happiest Moments Came when i got my smile back. I had a two year healing process, from many bone graft surgeries, and Dr Flores made sure i got what i wanted. From impressions, to fittings, to color, deciding to bridge or not to bridge, all my questions were answered and no one ever made me feel like my questions were too silly. Many, Many appointments ran over in time and Dr Flores always took the time to answer all my questions. Even when it took two hours to pull a tooth, Dr Flores and Toni Stayed right with me, assuring me that it would be alright. Bridge Day was Christmas day for me, i couldn't believe it, my bite was adjusted, My smile was a mile wide! It was a dream come true from the time i was a child. Everyone celebrated with me, Barbara, Jane, Susan, Priscilla, Toni, Lisa, Jackie (I hope i didn't forget anybody) All congratulated me on my courage and my amazing new smile. It was a day i will never forget. My overall feeling of Ackerman and Associates is one of deep respect for all those who work there. In centreville and fairfax there are kind and giving people, they work with you to make sure you achieve success and also make sure that you are taken care of, to financially afford the work needed to be done, I was given all the information needed to make a sound decision. Every effort in each office was made to get appointments for me, and even when emergencies arose. The happiest moment of treatment was the day my bridge went in. I have to say though, every appointment was a happy day, I was marching towards a better smile and not an appointment went by without a smile and a genuine ""How are You"" from everyone in the office. I have recommended Many to the practice, Because i knew that my friend would be treated with care and concern. The entire team at Ackerman & Associates Are Outstanding Professionals. You Have All Made Me Smile After 50 Years of Hiding My Face. You can't Put A Price on that.