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Accelerate Automotive - 53 Reviews - 8529 Hospital Dr, Douglasville, GA - Auto Parts Reviews - Phone (770) 577-7177
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Accelerate Automotive

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8529 Hospital Dr
Douglasville, GA 30134
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(770) 577-7177
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Accelerate Automotive - Douglasville, GA
Accelerate Automotive - Douglasville, GA
Accelerate Automotive - Douglasville, GA
Accelerate Automotive - Douglasville, GA
Accelerate Automotive - Douglasville, GA

Reviews

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Best

Reasonable, Reliable, Trustworthy and Dependable Service! THEY HAVE BEEN TAKING CARE OF MY FAMILIES VEHICLES FOR FIVE YEARS.

Worst

Unfortunately, due to the customer service experience I received with the person at the front desk, Mr. Tony, this will hopefully be my last time of using you all's business. He ...

Great people to deal with! 4/9/2014

Reasonable, Reliable, Trustworthy and Dependable Service! THEY HAVE BEEN TAKING CARE OF MY FAMILIES VEHICLES FOR FIVE YEARS. more

very friendly 4/1/2014

I was very pleased with the staff and their work. more

Great place to get your car serviceed 3/18/2014

The staff is just great here . The prices are reasonable and their workmanship is of the highest quality. more

Brake issues 3/17/2014

Once again they did me right. I had a major brake issue that popped up out of the blue. Even as swamped as they are, they had me back on the road in 2 days. There is no way I would take my truck anywhere else. I know my truck is in good hands. Thanks guys more

Great Service 3/15/2014

I was waited on right away and kept informed of the progress on my car. Everyone was very courteous, friendly, and professional. The waiting area, restroom, and office were very well kept up. more

Great Service 2/19/2014

Experienced technicians gave great service, they're knowledgeable and friendly. Yes i will go back as needed, also recommend to all for their auto and truck servicing and repairs. more

Good personal service 2/16/2014

I appreciate Robin getting my oil changed early Saturday as I had two funerals to attend and my oil light was on. more

Service Performed Not Clear 2/12/2014

I take my vehicle to AA exclusively but my last few visits seemed to be less than favorable. I requested a coolant system flush which I though involved the entire cooling system including the heater core. However, they only drained my radiator and replaced the coolant. Therefore, I have to pay another service fee for them to flush the heater core. The problem is that I specifically stated that the air from my heater does not get warm. As ASE certified mechanics they should have took initiative to advice me that a coolant system flush they offered did not include unclogging the heater core and that would be a separate service. Considering it is the middle of winter, I do not have heat and this is my 2nd time bringing my vehicle to them about the heat, They should have flushed the heater core first instead of circumventing the problem by performing the service that I requested considering I'm not a mechanic. In short, if a layman says my heater is blowing out cold air; I think I need a coolant flush, a mechanic should look for the heater problem and offer a service that addresses the problem, and not only perform the service that the layman suggests. $115 later, I still do not have heat. more

They were efficient, capable & friendly. 2/12/2014

I appreciate the customer service approach of the staff. They are great. more

Good job! 2/6/2014

They are always very polite and courteous. The prices are more affordable than other places. more

fair... honest...quick service if needed 1/18/2014

07 expedition needed brakes was told 2-3 hours he got right on it was out in under 2......... like your style more

Great people, perfect work 1/9/2014

I talk to the nicest people. They keep you informed every step of the way. Their work is great and they are quick. Their price is good as well. I highly recommend more

Customer Service 1/6/2014

This place has great customer service. I only like to bring my car here because I trust Sanford and his employee with my car. more

Great Service!! 1/2/2014

Thanks for the help. Because of what you found I was able to get a 1 year warranty. more

Very Poor 12/26/2013

Unfortunately, due to the customer service experience I received with the person at the front desk, Mr. Tony, this will hopefully be my last time of using you all's business. He was very rude. Abrupt. And harsh. I had merely mentioned something of a coupon I had received that expired 3 days prior, did NOT even say "Can you all still take that?" or anything of that nature, but he quickly and abruptly said "Oh well. You missed it!!" "Too bad!" The poorest and rudest experience I have had at that establishment. And I thought that this was an establishment run by someone who wanted to Honor God. Well you would not have known that at all that day. Best of wishes to y'all. more

Great Place and Great People 12/23/2013

AA has always treated me fairly so I will return to them for my automotive needs. more

Love Accelerate automotive 12/23/2013

I have been a customer for many years and their work is always spot on with wonderful customer service. more

car repair 12/20/2013

this is A Great place to take your car to be fix, Great job on my 1990 eagle talon more

PLEASED 12/20/2013

FAST FRIENDLY PROFESSIONAL SERVICE more

Great service, communication and value!!! 10/26/2013

Smart efficient technicians with experience are hard to find. Here they are. more
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Additional information

  • Hours:

    Mon - Fri, 7:30am - 6pm; Sat, 8am - noon; Sun, closed
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