I went in today with 3 sisters, my mom and my brother, my sisters all got their nails done and as soon as we got home they were already chipping, they cut too much off of my mothers hair, and not enough off of my brothers hair. I went in to get a full body wave.. they asked me before we started when the last time I dyed my hair was which was 2 weeks ago, and I told them. They said ok, the girl that did my hair was very nice, however, they neglected to ask me if I'd had my hair highlighted recently, which I had 3 months ago, they damaged my hair so badly it's falling out in clumps, I went to ask for a partial refund, not even a whole refund, and they said it was my fault I didn't tell them I had highlights. I told them if they knew that highlighting and perming didn't go together so well they should be asking their customers about that aswell, since I had no idea. They told me it's not their problem and shooed me out the door. As I was walking out another lady was running in screaming at them about how her hair turned out aswell, absolutey horrible.
Pros:  they get you in fast
Cons:  horrible customer service
                        
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