A & E Automotive

my car had an oil leak i was so scared this was going to cost me a lot and didnt know anyone to so the repair, afraid of being ripped off a&e was recommended by auto place i get my brakes done, their staff was very nice and professional and the fixed my problem and charged a fair price i will recommend them to anyone and will use them in the future more

Outstanding customer service, very good job. Worked issue on my van until it was fixed including ""tweaks"" after a repair without charging a dime. Honest, straight forward, competent. Wish I'd known about Ed and his mechanics four years ago when we first got here. Pros: Willing to follow up on job, timely turn around, incredible customer service more

My experience with Ed at A&E Automotive too many times to count has been awesome!! He will bend over backwards to help you out and he always has the best attitude with a smile in-tow. He and his ace mechanic have excellent customer service and fair prices. He has fixed problems, that dealerships or other garages have soaked the customer for a lot of cash and never fixed the problem, at a cheaper price. I will bring any car to him before I would let another shop take a look at it and I wouldn't care how much the tow bill was. Pros: Very fair priced and fast work done right the first time. more

I used A&E when I had a problem and when I needed a State Inspection and had good experiences both times. When my friend felt that she was being jerked around by a repair company in WMBG I suggested that she call Ed at A&E. He not only explained that her issue was normal wear and not a reason to fail an Inspection, but he did the repair for less than half the cost the other guy quoted her. He looks every job up in the SAE Mechanics Guide and charges what the book says. If he finds anything wrong on the way, he'll call you and explain or have you come down to show you. I talked with Ed a little while paperwork was being done and found that Ed is retired after 20 plus years as a Black Hawk helicopter mechanic. You must have to be a good and trusted mechanic to work on those birds, when they break people die! Ed has proved again and again that he is a trustworthy and honest mechanic and bussinessman. He bought the building his shop is in and is expanding to twice the bays! I asked if he was looking for help and his reply was,""Only if they are SAE Certified Mechanics, only qualified and up to date mechanics work here."" Pros: Honest Mechanic! Cons: Ed is good so he is always busy. Call ahead for an appt if you can! more

I recently bought a car from a friend and realized there was a major problem with the vehicle. I orginally took it to Wal-mart and they could not fix it because the work was too extensive. They referred me to ""Ed"" with A&E Automotive in Newport News. They said that he was very reasonable, reliable and would set me straight. Let's just say, I will no longer go anywhere else if I need work on ANY of my vehicles. Ed and his team proved their execellent reputation and not only fixed my car within hours, but did the work at a very reasonable price. Ed also gave me some tips on future problems I should look out for and when I should replace certain parts with the particular make and model I had. I trust him and his team and recommend A&E highly for fast, reliable and affordable service. Pros: Customer Service, Affordable, Timely more

I cannot say enough good things about this company. They are truthful, friendly, courteous, reliable, inexpensive and timely. Unlike a dealership, I never have ""additional"" problems after being serviced there. I would recommend them to anyone and everyone. Pros: Integrety, Honesty, Reliablity Cons: parking space more