Adam and Billy called about 15 minutes before they arrived to let me know when they would be there. They introduced themselves, were efficient and friendly, serviced my furnace (actually changed the filter and ran it through the paces,) and gave me some tips on working my thermostat. Right away Adam noticed the batteries needed replaced in my thermostat and we changed them. I really appreciate that as I might not have noticed that message. They checked my outdoor unit and left everything clean. I have used Air-Trol before and I think they are a top-notch organization. Additionally, while I normally believe a service plan is a waste of money, in the case of a furnace and air-conditioner, I think the plan is money well-spent. Would recommend these guys for sure in the future.
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