I've relied on ARC for more than 20 years. They've been great with my TV. I also have some vintage stereo gear (tubes, or just old), and they know what they're doing. Very fair prices, good work, interesting people. The best of what a shop like this should be. Had a problem with a big-screen Sony tv, and they knew the model, and knew the problem because they'd seen it before. AND... they repair what other shops might just replace. Better for the environment. And I've used their ebay auction assistant. Easy as pie, and a fair return, too. One of the shops that make Burbank a great place to live.