Al was prompt from the start. He and his crew always arrived on time and also did my job (the entire interior of my 2000 square foot home) in less time than expected--only 1 and a half days. He and his crew were friendly and receptive to my requests. His price was competitive as well. Unfortunately, in their haste, some details were not attended to--bare areas, drips, and some patches on the wall that needed to be sanded and retextured but were just painted over. To his credit, though, Al wanted to be extra sure I was happy with his and his crew's work. When he found out I was dissatisfied with a few things, he personally came the next day and fixed everything on my list. He was very communicative and responsive on the phone as well, which was very reassuring throughout the project. He also got me a deal on paint. And when he ran out of a color but needed some to touch up a problem area, he didn't make me pay for the paint even though it was a custom mix. Overall, Al was a good choice and my house looks SO much better thanks to Al and his crew.