ADT

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630 South Whitney Way
Madison, WI 53719

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(608) 819-1731
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Reviews
( 5 )
( 3 )
( 2 )
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Best

Yes there were a few problems with false alarms at first and a dead battery after 3 weeks that was supposed to last 5 years, but once all that was worked out things have been grea...

Worst

The technician took less than 15 minutes finished and was gone. He didn't screw the cabinet cover back and I had to do this myself. Two weeks later I receive an invoice from ADT ...

not that outstanding 1/18/2013

I thank for ADT for the services. They are not outstanding but at least they gave a little satisfaction. In the last three years with them, I experienced a lot of troubles so I can't stand it anymore I had to give them up. more

motion detectors 12/30/2012

Yes there were a few problems with false alarms at first and a dead battery after 3 weeks that was supposed to last 5 years, but once all that was worked out things have been great. The cost actually wasn't bad for all the large numbers of motion detectors, door, and window things we had them install. I actually love having it and find it really easy to use. more

don't use them 12/9/2012

I was told unless a break in happened they don't know there isn't a signal...Really for five hundred a year. I had well satisfied my contract and only asked to be credited for the last year that I caught the auto withdrawals. Of course they put the blame on me for not catching it sooner. Now I am on fixed income and it's just too bad for me. Do not use them. more

quick and effective 11/4/2012

ADT home security systems give you a peace of mind that is offered by many but delivered by few. In the case of an intrusion they are quick to inform us and the employees are professional and friendly as well. ADT offers the right package. more

these guys are great to work with 10/28/2012

These guys are great to work with. We met Keith the sales rep at the Home and Garden show. We were having problems with the security system company we have had for the last 12 years and stopped by the California Security Pro's booth. Keith showed us the newer systems and explained how it worked and the cost. His professional, consultative style won him an appointment at our home. We signed up a couple of days later with no high pressure sales pitch. The alarm was installed a couple of days later. The technician was equally as professional. He had the system installed in a couple of hours while showing the utmost respect for our home. He then stayed another hour to thoroughly go over how it works. more

reactivated the system 10/26/2012

We moved into an apartment that already had an ADT alarm. When the technician came out to reactivate the system, he only had to make minor adjustments to the positions of certain sensors even though the system had been dormant for 5 years (the tenant before us hadn't used it). I was really impressed that the system was still in great shape even so many years later! more

electronic security 10/14/2012

ADT is the largest single provider of electronic security services to more than six million commercial, government and residential customers throughout North America. ADT's total security solutions include intrusion detection, fire detection, video surveillance, access control, critical condition monitoring, health and elder care monitoring, electronic article surveillance, radio frequency identification and integrated systems. more

total waste 10/13/2012

The technician took less than 15 minutes finished and was gone. He didn't screw the cabinet cover back and I had to do this myself. Two weeks later I receive an invoice from ADT Head office for $284.42! Avoid this company, both Head office and their dealer network. The real thieves you need to protect yourself from is ADT!! more

8-center network 10/12/2012

The ADT Monitored Wireless Security System helps protect your home through the use of a state-of-the-art, 8-center network. This offers a level of protection that can't be matched by other companies. The decision to purchase a wireless home alarm system shouldn't be taken lightly, that's why ADT makes customer education and satisfaction a priority. The more you know, the better choices you'll make about your family's security. more

in demand! 10/7/2012

I think many folks who purchase a system from ADT should first call up Corporate see what the best current deal is directly with them as opposed to just a random licensed distributor. You might even get a better deal with going directly with ADT.They have a lifetime warranty on all equipment, 36 hour service call response time (try getting those other companies to do that) world class service!! more

trusted alarm company 10/5/2012

You have to call ADT now because they are the best in security systems. You have to see it for yourself. Just do not get bothered by the negative comments. It is usually for customers who have their own faults as well. This was suggested to me by my office mate. Thanks to her, I have ADT in my house now and I am secured everytime I am on a vacation. more
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