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ACTS Automotive Repair - 14 Reviews - 656 Lake St N, Forest Lake, MN - Auto Repair & Service Reviews - Phone (612) 284-9473
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ACTS Automotive Repair

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656 Lake St N
Forest Lake, MN 55025
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(612) 284-9473
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ACTS Automotive Repair - Forest Lake, MN
ACTS Automotive Repair - Forest Lake, MN
ACTS Automotive Repair - Forest Lake, MN
ACTS Automotive Repair - Forest Lake, MN
ACTS Automotive Repair - Forest Lake, MN
ACTS Automotive Repair - Forest Lake, MN

Reviews

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Best

This is my third visit, and Act's Automotive Repair always do any outstanding job.

Worst

All reviews seem positive

This was my 5/7/2014

This is my third visit, and Act's Automotive Repair always do any outstanding job. more

Editorial review from Citysearch 5/7/2014

This is my third visit, and Act's Automotive Repair always do any outstanding job. more

My compliments 4/16/2014

I have been a satisfied custumer for almost four years, and will continue to service my vehicle at Acts Automotive Repair. more

Editorial review from Citysearch 4/16/2014

I have been a satisfied custumer for almost four years, and will continue to service my vehicle at Acts Automotive Repair.\r more

Very friendly staff. 3/11/2014

Very friendly staff. They always do reliable work and are fair and honest. It's also in a convenient location on the highway so that's a plus and they recently started renting U Hauls as well. more

Editorial review from Citysearch 3/11/2014

Very friendly staff. They always do reliable work and are fair and honest. It's also in a convenient location on the highway so that's a plus and they recently started renting U Hauls as well.\r more

Fantastic, courteous & professional service! 10/31/2013

I have used Act s two times in the past year. Once to replace my front quarter panel and bumper and repair my headlight after an accident. They found the parts used, and painted them to my instructions. Great job for the price! I recently used them once again to fix a bad water pump and replace my other headlight and again, with little to no notice, I had my car in the shop overnight and back the next day! Again, fantastic, courteous & professional service! I would recommend them to anyone and will use them again!! more

Editorial review from Citysearch 10/31/2013

I have used Act s two times in the past year. Once to replace my front quarter panel and bumper and repair my headlight after an accident. They found the parts used, and painted them to my instructions. Great job for the price! I recently used them once again to fix a bad water pump and replace my other headlight and again, with little to no notice, I had my car in the shop overnight and back the next day! Again, fantastic, courteous & professional service! I would recommend them to anyone and will use them again!!\r more

Will go there for the future 10/24/2013

My auto air conditioner was blowing warm... not good. So I found Acts Auto Repair. Since it was relatively close, I popped in to see what the problem was. They fit me in right away, even though I know they were busy. Forty minutes later I had cold air and my wallet didn t even feel the pain. Will go there for future auto ailments. more

Editorial review from Citysearch 10/24/2013

My auto air conditioner was blowing warm... not good. So I found Acts Auto Repair. Since it was relatively close, I popped in to see what the problem was. They fit me in right away, even though I know they were busy. Forty minutes later I had cold air and my wallet didn t even feel the pain. Will go there for future auto ailments.\r more

Editorial review from Citysearch 10/15/2013

They really came through for me in a pinch. They worked with me and got me back up and running in no time. Thanks guys\r more

Editorial review from Citysearch 9/27/2013

I had a very nice experience for the first time in my life this shop didn’t lie to me neither did they scam me like others have with previous cars I’ve owned! Thank you for the great service and quality of work! Thanks\r more

Editorial review from Citysearch 9/6/2013

Great people, with good shop prices. They are excellent mechanics that amazed me with the great work they did in such a short time.\r more

Thank you for the great service 8/28/2013

Thank you for the great service, I was able to see with my first time experience with you that you were very careful with me and made sure I understood the whole repairing process. Thank you for getting my car in and out of your shop. Very satisfied. more

Editorial review from Citysearch 8/28/2013

Thank you for the great service, I was able to see with my first time experience with you that you were very careful with me and made sure I understood the whole repairing process. Thank you for getting my car in and out of your shop. Very satisfied.\r more

Awesome deal 8/22/2013

Awesome deal go to acts repair shop more

Editorial review from Citysearch 8/22/2013

Awesome deal go to acts repair shop\r more

Best place 8/12/2013

Acts Auto Repair is the best place to take your car and your car will really love you, and I mean love you even more! more

Editorial review from Citysearch 8/12/2013

Acts Auto Repair is the best place to take your car and your car will really love you, and I mean love you even more!\r more

Thank you Nate 8/8/2013

My PT Cruiser is cruising smooth, finally. Thank you Nate for getting rid of the shaking and vibrations. I did get the tires checked and they rotated them for me and all is well. :)))) more
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Acts Automotive Repair & U Haul

Owner Message

  • Do you live or work north of the Twin Cities area? Have you been looking for auto repair north of the Twin Cities from an honest mechanic who gives it to you straight, treats you with respect, performs quality work on your vehicle, charges you a fair price, and gets your car or truck back to you in a timely manner? Your search is over! Acts Automotive Repair is a auto repair facility servicing both foreign and domestic cars and trucks. We are located off the US Highway 61 and US Highway 8 in Forest Lake. With over 30 years of experience, as an A.S.E.-Certified technician highly trained to perform a large variety of automotive repairs and maintenance, for which we can almost always provide same day service. Sound too good to be true? We'll let you decide! Try us out and see for yourself why most of our customers are return or referral customers. Whether you need to schedule a regular maintenance appointment, or require repairs due to damage or malfunction, look no further than Acts Automotive Repair. ------------------------------------------------ A Message From the Owner By Nate Thompson It is my personal belief that the majority of auto repair shops out there are good, honest shops. They are staffed with trustworthy mechanics who take pride in repairing your vehicle competently at a price that's a value to you. If you have a mechanic you trust who explains things to you adequately, takes care of your car problems, and charges you a fair price, stay with them. They deserve your loyalty. The only way our industry can shed its sometimes-negative reputation is by honest shops being rewarded for their ethical behavior. You vote with your dollars and your loyalty. Education means empowerment. To this end, we hope to educate you on some of the sales tactics we have seen used in the auto repair industry which we feel are less-than-honest, and not in the best interest of the customer or the industry as a whole. Hopefully through this kind of education, you will be helped in making the important decision of where to bring your vehicle when you need service or repair, and how to proceed once you get there. 1. Scare Tactics Any shop claiming to be the only one that won't rip you off, usually is. Any shop claiming they are the only shop able to repair your car safely, probably isn't. When we see repair facilities using these scare tactics, it makes us sad, because it's playing into the fears of the customer. We believe the fear comes from not understanding your vehicle, what's happening to it, or why. If you are helped by your mechanic to understand your vehicle's situation until you feel comfortable, you are much less likely to feel you are being lied to or misled, and much more empowered to make decisions regarding your vehicle. 2. Bait and Switch This is an advertising technique commonly used where the repair facility advertises services for a low dollar amount, for example, the "$49 Brake Job", "$50 Strut Special", etc. to get you in the door. The fine print of these advertisements often say something to the effect of "Actual repair cost may be considerably more than advertised", "Additional parts and labor may be required at additional cost", or "Price is per axle." The bottom line is, there is no such thing as a $49 brake job. Not any brake job that you'd want, anyway. The expectation the ad sets up is almost always unrealisitc for any given repair. Which leads us to... 3. Unrealistic Expectations You've all seen the ad for the "$49 Tune-Up Special". It seems like a logical assumption that if your car is running poorly, you might need a "tune-up". While a "tune-up" is actually a relic of the past when cars had adjustable carbureted engines and adjustable timing, the modern day "tune-up" generally refers to replacement of the spark plugs, spark plug wires, air filter, fuel filter, and pcv valve. If you read the fine print in these ads, you'll see that the "...

Additional information

  • Hours:

    M-F 8:00am - 6:00pm
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