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ABC Plumbing Heating & Cooling - 60 Reviews - 760 Hastings Lane, Russell, IL - Construction Services Reviews - Phone (847) 250-6775

ABC Plumbing Heating & Cooling

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760 Hastings Lane
Russell, IL 60075
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(847) 250-6775
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ABC Plumbing Heating & Cooling - Russell, IL
ABC Plumbing Heating & Cooling - Russell, IL
ABC Plumbing Heating & Cooling - Russell, IL

Reviews

( 56 )
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( 3 )

Best

I trust their honesty, integrity, quality and care. They gave me outstanding service and respect. I will praise and brag about their good service.

Worst

I called ABC out to look at our water heater. They fixed it in 10 minutes but charged $298 - he couldn't explain their pricing. The next day it broke again - and they came back ou...

Editorial review from Citysearch 8/14/2016

ABC quoted me $389 - $800 to replace a plastic piece in my toilet. I'm a senior and complained about price . They took the broken part. Refused to answer 3 phone calls or to return the part. I went to Home Depot and bought the part for $8 and a handyman installed it in 10 minutes. ABC said they might have to take the whole toilet up. I'm a senior who feels I was almost ripped off by a unscrupulous company. NEVER trust this company. more

Editorial review from Citysearch 12/1/2015

I was comparing several HVAC companies and saw ABC had good ratings. So, I called and went with them. When I talked to one of the customer service she told me that their HVAC is $99. So, I thought what a great deal. I even went over the price with the customer service & clarify with her. She told me that each of my HVAC maintenance with coupon would be $60 & total of $120 for both. She even told me that there would be an email picture of the HVAC tech that would be sent to my email and I would get a call from the guy. My apmt was set from 9a-12p. Well what happened was that they never sent me an email pix like I was told or got a call from the HVAC guy. I literally had to call the company to make sure the HVAC guy was coming. Well the customer service was the one who called me after I talked to them. Then the HVAC guy Eric came out about 1 hour late. He didn't have the courtesy to ensure the pricing with me. Then I found out he was only 2 years experienced. Seeing him do my service I was sketchy that this HVAC technician was not at all good. So, I had to stop him to do my 2nd HVAC. Then when it came to charging me, he told me it would be $139 with $40 off would be $100. I had to call the company & complain about their false advertising to customer over the phone, and they gave me for $69 after I complained. If I had known what the exact price is, I would never have called for the service to be sent out to my house. Not only that, Eric tried to tell me that my humidification was not set up right and try to sell me to get my humidification fixed up for $357. Such a crock of lies this company is. I was intending to refer this company to several of my workers at work, but I am glad I see the bad experience & will never use them again! Or recommend this company to any of my friends. more

Editorial review from Citysearch 5/29/2015

Neighbors had a problem with there plumbing, they called ABC, for 2 days tractor in there front yard plumbers had no clue then they moved to the back of house . Then they placed there heavy equipment on my property no permits on my side and wrecked a section of the yard told me there was no fee for me well I am not dumb I have no problems it was the neighbor, well then ABC wanted to put a pcv liner in the clay pipe,that is a shared line. They know that I am the owner so they waited until I left and told my daughter to sign so they could go and get a building permit she told them No! They said we got to get the work done well she signed no big deal because it's not legal! I was told so next morning went to the village of palatine to have it removed. Called the plumbers that we have they came right out did a camera drop to pipe and there were absolutely no problems got a DVDs from them. Everyone do yourself a favor when messing with a project like this get second opion could save you lots! This all started at the beginning of May 2015 and I am still awaiting for them to apologize and clean up there mess. I heard if I wanted to peruse with this I could no building permitt no digging! And my clean out drains are not the neighbors so why would he touch them going to put locks on them. Need a plumber call around find somebody that knows what they are doing, don't get taken more

Editorial review from Citysearch 11/2/2013

Josh I from ABC was absolutely fantastic! We had to have all 3 of our furnaces replaced and he showed up when promised, was extremely professional and stayed on a Friday night until the job was completed. He left the basement cleaner then it was when he arrived. Everything works perfectly and you would not even know he was in the house. He took the old furnaces too. I would highly recommend ABC and specifcally Josh!\r Scott more

Editorial review from Citysearch 10/24/2013

If you EVER NEED Plumbing Heating or Cooling, PLEASE do yourself a BIG Favor & call another company. They OVERCHARGE more than ANY company I have dealt with. They carry around a book with their rates which is all bogus..... They will charge you $350 to fix a toilet $800 to change a valve They are the WORST!!!!!!!!! They actually rob you of your money for MINOR REPAIRS. PLEASE LOOK SOMEPLACE ELSE. THERE ARE SO MANY TO CHOOSE FROM. STAY AWAY FROM THIS COMPANY!!!!!!!! more

Editorial review from Citysearch 10/9/2013

I had a good experience with plumbing service provided by ABC. Both my ""normal"" sump pump and my battery back up pump appeared to be burned out when I came home at 7:00 PM. After reviewing the problem and determining that I needed ""help"", I called ABC. I called after hours, they returned my call with a plumbing technician, he came to my house, completed the job, and was on his way. The whole process was ~ 4 hours. Mike G. was my plumbing technician and I felt very comfortable with him - both professionally and personally. He gave me my options and walked through them with honesty. I will call for Mike G. from ABC the next time I have a plumbing issue. more

Editorial review from Citysearch 9/25/2013

We had a leak in our kitchen sink, found it at 6:00 am and had Tim out before noon. Great service, polite, timely and informative. Definitely would call again. more

Editorial review from Citysearch 4/21/2013

Flooding wrecked our water heater. Jason S. came in on his day off to install a new one for us. Did a great job! more

Editorial review from Citysearch 12/23/2012

Rob S. provided outstanding service as an electrician at our home more

Editorial review from Citysearch 12/19/2012

I had a positive experience using ABC to solve my electrical wiring problem. Mike diagnosed the problem quickly and was able to set up an immediate appointment to rewire my breaker box. He was prompt, courteous, and neat. He made a number of useful suggestions on how to rewire existing circuits to better balance loads. The work was completed quickly and unobtrusively. I would use this service again. more

Editorial review from Citysearch 6/27/2012

I called them and described my problem, they set up a time frame for a technician to come to my home. They called me at 7:30 am on the morning they were supposed to provide service to inform me that I was ""not in their service area"". It took them 24 hours to figure out I was not in their service area? more

Beware - We had a HORRIBLE experience!!!!!!! 8/29/2011

I called ABC out to look at our water heater. They fixed it in 10 minutes but charged $298 - he couldn't explain their pricing. The next day it broke again - and they came back out - this time they charged nearly $500 and then told us it couldnt be repaired - they said it needed a new water heater for $3500 (ours is 2 years old) and the only way the $800 we had already paid would be refunded was if we bought the water heater with them. They left us with that - and no heating - Thankfully we got another plumber to look at it - he fixed it and charged $110!!!!!! When we checked them out - we found all their positive reviews are fake(they pay companies to write reviews - each reviewer has over 300 reviews to their name!!) and only when we threatened them with making this public AND to report them to better business bureau did they refund the $800. Please be cautious with this company - it makes me ill to think they are preying on older/vulnerable people!! more

I trust their honesty 7/21/2011

I trust their honesty, integrity, quality and care. They gave me outstanding service and respect. I will praise and brag about their good service. more

Did a wonderful job 6/23/2011

Did a wonderful job, fixed the problem, kept me informed and put me at ease. I will be referring them to my friends and family more

nothing short of outstanding 6/21/2011

They were great during several visits to my house. I had an emergency plumbing issue and the tech was very calming and professional. He laid out all of my options and educated me on them. When he was done he took extra time to explain what he did and arranged for follow up service. I was extremely happy with the service ? nothing short of outstanding. more

very pleased with the company 6/20/2011

I have been using ABC for about 7 months and am very pleased with the company. The techs are very professional and courteous. I feel the pricing is reasonable and appreciate the fact that the company is not out to gouge the customer. It is clear the intent of ABC is to do a professional job at a fair price and rely on returning business. more

Thank you for your integrity.? 6/14/2011

?Your fast, professional handling of the issue was remarkable in today?s business environment. No hassle and solid craftsmanship along with a knowledgeable technician, forces me to call you the next time I require plumbing assistance and makes ABC an easy referral to friends and neighbors. Thank you for your integrity.? more

great price! 6/6/2011

Wonderful attitude, Great service, great people, great price! more

Work Done Well 5/19/2011

The work was very well done and Brian was great. They don?t need to change anything about them! They always fix everything well. Great Company more

Our tech was very nice 5/6/2011

Thank you for the prompt service. Our tech was very nice, polite,friendly and we will assume thorough. We were unable to accept any of his suggestions dues to financial reason at this time. Thank you for your service and we look forward to being your client for a long time! more
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Owner Message

  • Chicago area homeowners trust Abc Plumbing, Heating, Cooling & Electric for all of their plumbing installation, repair and replacement services needs. Whether it’s a clogged drain, a leaking pipe, or a new water heater . . . we’ll be there when you need us. At Abc, our certified service technicians perform all forms service and installations. We meet the highest industry standards and service all makes and models. Abc takes great pride in being a company that can offer homeowners a comprehensive range of electrical services from installing ceiling fans, recessed lighting, outlets and switches . . . . to service panel upgrades, security lighting, voice, data and video lines . . . we’re ready to take care of all your electrical needs. More Than A Promise, Our Level Of Service Is Guaranteed Live operators, no answering machines Convenient appointments made around your schedule Friendly, uniformed technicians On time arrival We wear shoe covers, use work mats and thoroughly clean the work areas We listen to your needs and talk in non technical language Follow up to make sure you’re 100 percent satisfied We stand by everything we do, no exceptions.

Additional information

  • Hours:

    Mon-Fri 7am-5pm, Sat Closed, Sun Closed
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