I was beyond impressed with the service I received from A to Z Chimney Sweep. The first thing that caught my attention when searching for a chimney sweep was the step by step description of what will take place during the sweep. And they did exactly was was stated. The gentlemen arrived right on time. They were very professional and didn't make a mess at all. I expected maybe something here or there but nothing. They showed me the chimney when they did the video inspection of it which I appreciated. They talked about some concerns they had and answered all my questions. I appreciated them taking the time to mention that the vacuum they use can be very loud. As I have two children, one who is very sensitive to loud noises, I appreciated the warning and was able to make sure my children were unaffected by the sound. I will DEFINITELY be using them again. I also appreciated the communication I received via phone and email regarding my appointment. They also did a special touch with my oldest son that I thought was one of the neatest things I'd seen. They did a final ""inspection"" of the chimney and found a piece of Santa's suit. My son was so excited. He talked about it for DAYS! And many people I have talked to and shared this story have talked about just how nice that was of them. I appreciated they asked before-hand if it would be okay. Their kindness, professionalism, work and guidance were exactly what I was hoping for!
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