I don't know how my windshield got broken. I was parked in the parking lot at my job in the same area I usually park in. When I left my car in the morning, my windshield was fine; when I went to lunch, there was a medium sized crack on the passenger side. Since I had never had a windshield problem before, I asked my coworkers, and my friend told me to go to A.R. I called them, and they got me in the same week. My car was fixed the same day, and my insurance covered everything. They are professional and skilled. I highly recommend their work.