Our ten year old washer went on the fritz right after we came back from vacation (on a Sunday in the evening). I called a few friends to see who to call, and they recommended a couple of companies. The ones we called first couldn?t come out till the next day, so we called A & R. They asked a few questions about the machine model and the problem, and were out about an hour later. Took about an hour and a half to fix it, but the guy got it done, and my wife was happy to get the laundry done that night so she had her new outfit to wear to work the next day. Price was reasonable, they explained the problem and the repair, and so far, the washer hasn?t given us any trouble at all. They have my recommendation.