First day, guy shows up 1.5hrs late and doesn't call; once his estimate is completed he tells me he will call me the next day to schedule the work. Next day comes, I wait till late afternoon and have to call HIM and schedule my work for the very next day. That night comes and he calls me to cancel work as an emergency has come up. He tells me that he will call me the next day to reschedule. Again I wait until late afternoon and call HIM. His co-worker tells me that if I want my work done quickly, I should pay "time and half". I pick up the yellow book and called someone else. The other business was cheaper and the people were professional. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.