What a disappointment. This is the most disorganized group of people I have ever encountered. They have 0 communication skills with eachother or the public. The drive showed up at the airport on time, but then stated I needed to pay him. I explained that I paid over the phone with my credit card, but that was not what my paper work said. I called the office back and spoke with the same girl I spoke with day before who seemed extremely confused, but then "remembered" and said she would call the driver.