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20/20 Optical Shoppe - 2 Reviews - 620 S Randall Rd, Saint Charles, IL - Chiropractor Reviews - Phone (630) 338-1421

20/20 Optical Shoppe

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620 S Randall Rd
Saint Charles, IL 60174
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(630) 338-1421
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I have been going here for a very long time but lately the place just is not good customer service. Front desk is very unfriendly, You call them they don't even answer their compa...

Editorial review from Citysearch 9/18/2012

Very happy! This staff is friendly, from the minute you step into the door, and goes above and beyond to help their patients. Dr. C takes time to talk with you about any concerns you have (rare for any Dr.'s these days), and does not rush through the exam. The optical shop has a wonderful selection of frames, and experienced friendly opticians who take the time in helping find the perfect frame. I have been coming here for years, and have referred many friends who say they wouldn't ever go any place else for their eyecare. more

cold service 5/21/2012

I have been going here for a very long time but lately the place just is not good customer service. Front desk is very unfriendly, You call them they don't even answer their company name. They are not open for lunch hour in contrast to printed internet hours. Dr C spends time with you and gives good service but your staff is sleeping and not doing you any favors. After this last visit I am not sure I want to ever go back.... more

Disappointed 4/24/2010

The customer service and staff at this office is cold and lacks personality. When I go to a doctors office I expect the staff to ask, ""How are you, are you experiencing any problems, etc.?"" Instead the staff at this office is cold, sits you right down in a room to conduct tests with a machine that is also cold. There is little interaction and the person conducting the tests appear as if you are bothering their day. (Body Language tells a great deal about our personalities) The front desk staff has as much character as gnat! There is a women with a raspy voice who is both rude and impersonal. I don't understand why two eye doctors, who are married to each other would hire such people to work with their patients. My advice -- check out Four Eyes -- the prices and personalities are better suited for this type of business in working with patients. Pros: Convenient Cons: Too Expensive for the service and products more
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Your Family Eye Care Center.

Owner Message

  • Family Eye Care is an optometrist's office in Geneva, IL. Our office provides comprehensive vision exams including a complete medical screening, prescription checks for both glasses and contact lenses, and dilation.

    By providing the latest technology in contact lenses, and the latest diagnosis and treatment of eye diseases, we keep our clients' eye care as the highest priority. Plus, we offer a great selection of eye care accessories.

    Our eye care services include:


    • Professional eye examinations

    • Pediatric vision specialists

    • LASIK co-management

    • Contact lenses

    • Polarized sunglasses and sports eye wear

    • Sunglasses

    • Eye care accessories

    • No-line bifocals and ultra-thin lenses

    • Durable children's eye wear

    Eye conditions we treat include:


    • Cataracts

    • Myopia (nearsightedness)

    • Hyperopia (farsightedness)

    • Astigmatism (abnormal cornea)

    • Conjunctivitis (pink eye)

    • Dry eye

    20/20 Optical Shoppe has a large selection of contact lenses and top-quality eyeglasses in stock.

    Choose Family Eye Care as your resource for eye health and vision correction treatment, exams, or other general optometry issues. Our staff opticians are certified and professional.

    Eyeglasses and contact lens prescriptions are welcome, and we accept checks. We also accept EyeMed, VSP and Medicare.

    Call Family Eye Care & 20/20 Optical Shoppe today to schedule an appointment!. Prescription Sunglasses|Prescription Sunglasses|Contact Lenses|Contact Lenses|Contact Lenses|Eyeglasses|Custom Eyewear|Custom Eyewear||Repairs|Eyeglass Fittings|Eyeglass Fittings|Laser Vision Correction Information|Myopia Treatment|Pediatric Eye Care|Pediatric Eye Care|Sports Vision|Geriatrics|Astigmatism|Astigmatism|Eyeglass Adjustments|Eyeglass Adjustments

Additional information

  • Hours:

    Sun Closed;Mon: 9:00 a.m.-6:00 p.m.;Tue: 9:00 a.m.-6:00 p.m.;Wed Closed;Thu: 12 p.m.-8:00 p.m.;Fri: 9:00 a.m.-6:00 p.m.;Sat: 9:00 a.m.-2:00 p.m.;
  • Payments:

    Cash, Discover, Visa, Master Card
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