My daughter lost her keys and she needed help. She wasn't even sure where she was, but she told me the cross streets and thats all I knew. I called them up and told them as much information as I could. I needed to pay for it and they were happy to help me through the process. Sure, my daughter had to wait an extra 20 minutes or so, but hey.. she should be more careful with her keys! It was also really nice that they let me know the total price before they charged me. that way I know exactly what it is that she owes me!
Daughter bad, these guys good!