Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Spencer's TV & Appliance Co
|
|
Review by:
George G.
|
|
Review content:
After having spent over $2000 for a new refrigerator, I am thoroughly disgusted by the poor treatment we have received at the Mesa store. We were promised an early after noon delivery but the installer showed us on his 3:30-5:30 delivery time--and he finally showed up at 8;00 pm. We waited all day and part of the night. The front door was taken off the hinger and the 3 refrigerator/freezer doors were also taken off to get this unit into our kitchen.
It was not installed properly, the water line for the ice maker wasn't tightened so we had water leaking down the side of the refrigerator and the valve to let water into the ice maker wasn't properly opened, so very little water was flowing into the unit (it has reverse threads--shouldn't the installer have tested for that?)
The ice maker didn't work, was replaced and now the second one is not functioning. A new refrigerator door had to be ordered because the original one wasn't aligned properly with the other door. When you need service, you get either a service rep from the installation company if there was a problem with the installation process or a service rep from a hired firm if there are issues not relating to the installation. So we have to schedule 2 different repair people to fix this refrigerator.
The best thing our salesman did was show us the extended warranty, which we bought. If this Maytag refrigerator has as many problems down the road as it has had so far, we will need the extended warranty. We have never had a follow up call from our salesman about how the refrigerator is working and if the repairs were made satisfactorily. As soon as the sale is concluded and the commission is paid, you are history in their minds.
Buyer beware when going to Spencer's.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|