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Businiess name:
Rover Oaks Pet Resort
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Review by:
citysearch c.
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Review content:
My dog is very very social and loves being around other people and dogs so I chose Rover Oaks when I went out of town last November. I was told they were booked but would be able to take him if I upgraded to the special ?puppy package? which included a treat and extra one-on-one playtime. It ended up being pricier than other places (around $200 total for 5 days) but I went ahead and did it.\r
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Fast forward to today, I made an online reservation for doggy daycare and was informed that he would need a temperament test. I call to clarify, since he?s already boarded there before and was informed that he had been left ALONE most of the time, with the exception of bathroom breaks and the short one-on-one play sessions. \r
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If I had known in advance I NEVER would have boarded him there. The website even states under dog boarding ?group play in doggie daycare?, which is a LIE. I was completely disgusted and the person on the phone wasn?t even the least bit apologetic. I will never come here again but instead will board him where he is able to play in doggy daycare while I am gone and there are cameras so I can look in on him instead of relying on their fake ?report cards?. Now it makes perfect sense that he was so clingy when I got back since he had little to no interaction for most of his time at Rover Oaks.
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