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Businiess name:
The Country Bride and Gent
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Review by:
citysearch c.
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Review content:
Country Bride and Gent is a total rip off. I purchased my bridesmaid dress from here for my best friend’s wedding and the cost for the alterations was the same price as the cost for the dress! Ridiculous! And $200 for what?! So my ZIPPER could break ON THE DAY OF THE WEDDING due to poor sewing on the waist sash that was added. I missed half the pictures because the other bridesmaid (who was also unhappy with the fit of her dress) had to tape and pin me into the dress!! And how did Country Bride and Gent attempt to restore my confidence in their business? By giving me $30 off! $30 OFF a $400+ DRESS!!! And what’s even worse, THEY STILL HAVE MY DRESS!!! THEY HAVE NOT EVEN CALLED!!! THAT WEDDING WAS IN OCTOBER!!! It is my belief they are still working on it because they messed it up so badly. Or they are simply avoiding me because they already got their money, and they know I AM VERY UNHAPPY with the experience. Great way to treat your customers! You should give even BETTER treatment to customer that have received a bad experience, not brush them under the rug. The only positive that has come out of this experience for me, is I DID NOT purchase my wedding gown or any of the wedding clothes or accessories from Country Bride and Gent, THANK GOD! Which is probably why I did not encounter any of the above mentioned problems on my wedding day.
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