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Businiess name:
Mower Medic
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Review by:
citysearch c.
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Review content:
I will NEVER go back to mower medic, EVER!!!. My experience with Mower Medic in South Jordan Ut was by far the worst customer service experience I have EVER had. They had my mower for over 6 weeks. Never once did they call me to provide a status. If I wanted to find out a status I would have to call them. Every time I called they would tell me that the part had been shipped and it would be there the next Tuesday. Tuesday would come and go and no call and no mower. After 6 weeks of this I finally got upset and said I will pick up the mower today get it fixed. Somehow the part was magically there and they fixed it. They had also tuned up my mower and sharpened the blade for $150. When I went into pick up my mower I said I need a discount for the 6 week delay. The owners daughter started yelling at me stating that it isn't their fault if the manufacture doesn't have the part in. I said you guys either forgot to order it of didn't notice it was in. Long story short, she kicked me out of the store and said she was going to call the cops. They still have my mower and refuse to give it back!!!! What a joke of a business!!
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