Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Henderson Dental Group
|
|
Review by:
citysearch c.
|
|
Review content:
The visit at the Henderson office was totally unsatisfactory and in fact it did not end up with the delivery of the services requested. The visit was supposed to be a Cleaning and a general checkup. After the usual photo-shoot session, were the same set of pictures is taken every time just to justify to the Insurance Company the costs of the visit, I was left to wait in the chair (I fell asleep!!) for a long time. Dr Lin then came in and performed a ""few seconds"" examination of my mouth. She then informed of the following:
a. They could not do the cleaning (the purpose of the appointment!!) since the personnel was not available. She then asked me to reschedule another visit.
b. At this point she told me the real reason for the reschedule: one of my old crowns apparently showed a crack (she pointed to a shadow on one of my teeth on the screen) and I needed a procedure to replace it with a new ceramic version, thekind offered by the group.
When I asked why this was discovered now and not a few months ago when a very extensive photo-shoot of my mouth was done (30 pictures or so.. mind you) and I asked to have it compared with those pictures she refused to do it and walked out simulating another pressing engagement.
I then asked the assistant to reschedule the Cleaning session alone, she also walked out. I waited for several minutes. Nobody came back. I left the office.
This seems to be the MO of the practice: to utilize the Cleaning sessions to promote (push) other, more expensive, procedures while the patient is in the chair. This experience is in fact for me a recurrence. Last time I went in for a cleaning I was subjected to a 400USD deep-cleaning procedure that now I question.
In short, the performance of the Practice is totally unsatisfactory and the behavior above borderline unethical.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|