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Businiess name:
Burlingame Family Pet Hospital
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Review by:
citysearch c.
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Review content:
Dr. Merrill was rude, abrasive, a bully and insensitive. He handled my 12 yr old dog roughly. After telling me he could have an ultrasound done on my dog on either Tuesday or Wednesday, when he heard that I wanted a Tuesday, he yelled at me in front of other customers that it had to be done on a Wednesday. When I wanted to take x-rays with me for a 2nd opinion, he yelled at me in front of customers and staff that though I had paid for the x-rays, they were his and not mine and he wanted them back immediately. I went to another vet at Balboa Pet Hospital who told me that x-rays were unnecessary because ultrasound gives same info plus more. Plus, the x-rays that Dr. Merrill took included the mass in relation to the intestines when it should have been in relation to the heart. I wasted $150 on the x-rays that Dr. Merrill said had to be taken before the ultrasound could be done. The vet at Balboa Pet Hospital, Dr. Hendrickson, was kind, compassionate and caring toward myself
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