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Businiess name:
Oliva
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Review by:
citysearch c.
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Review content:
On Christmas eve 2009 we ate here. Had a nice meal until we went to get our car from their valet service. Somehow the valet stuck the wrong key into our door and then screwed up our alarm. We had to be towed home. The alarm ended up OK, but the car had to be re-keyed for $125.00 on Christmas day. The valet's insurance company denied our claim in just 5 days and would not return phone calls after that. The owner of the restaurant was notified and he took no responsibility for a service he contracted. He offered us a free bottle of wine the next time we came in. Not likely we ever will eat there again. Be warned if the valet screws up your car, you will not be paid easily. Definitely not good business practices for the restaurant or their valet service.
Pros: Decent food
Cons: Bad PR
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