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Businiess name:
Shoney's
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Review by:
citysearch c.
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Review content:
I visited the Dillon S.C. Shoney's tonight. I ordered the buffet and my wife ordered the grilled chicken salad. I visited the buffet and upon sitting down to eat I discovered my food was cold. I asked the waitress to take it away. I ate 2 mussles, which were cold, a bite of chicken which was cold, 2 bites of wild rice that was cold and 1 shrimp that was cold as well. My wife's grilled chicken salad was served without the banana peppers, iceberg lettuce instead of romaine and without the tomato basil pesto, all of which they were out of. She was not informed of this before her food was prepared. She asked for vinagrette but they were out of that also. I then proceeded to walk to the cash register. I explained what happened to the manager on duty whose name I did not get because he was not in uniform (sans name tag). I told him that I wanted to square up with him and he offered to take care of our bill. I never asked him to do such a thing. I then told him that because of their lack of quality that we would not return to his restaurant. At this point he yelled at me on my way out the door. He told me that I would not speak to him that way. I turned around to face him. His eyes were wide and his fists were balled up, in an aggressive posture. He then informed me that he did me a favor and I would not speak to him that way. I then reminded him that I had offered to square up with him in regards to our meal. He then told me that you don't talk to people like that in other parts of the country and that I was a coward for walking away while I informed him that I would be returning to his establishment and that I could report him to his supervisor but nothing would be done. I then asked him if he had enjoyed working for Shoney's because I would be reporting him. I then exited the building with my wife. As I was walking out he mumbled under his breath and mind you this is what he said verbatim, ""You fat prick"". I was infuriated, humiliated and embarrased. I will NOT tolerate being spoken to like a common dog nor being called a ""fat prick"". I DEMAND an apology from this gentleman and if I find out that he still has a job with Shoney's....let me just say that I am quite the persistant individual. I will be a thorn in the side of Shoney's restaurants that will NOT go away. I assure that what I have stated is NOT idle banter. I can also guarantee you that had I treated one of my customers in such a fashion that I would be in the market for gainful employment.
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