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Businiess name:
Mac Mechanic
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Review by:
citysearch c.
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Review content:
I took my G5 computer to the Macmechanic because the light on the off-and-on button would not turn off when pressed and the computer would not boot up..
""It will cost $55 for our technician to find the problem. He will call you and let you know what kind of repairs are needed. "" I was told by a person at the front counter.
The technician called the Next day and said, ""I have bad news for you. The computer has a bad logic board and it may have many other things wrong with it. A logic board cost about $700 dollars and the cost of installing it hundreds more. You should buy a new, or a reconditioned, computer from us instead.""
""How do you know that it has a bad logic board? What tests did you do on the computer?"" I asked. Now his replies became very vague. He had not really been able to test the computer because he could not turn it on and off. I then asked him if he was going to charge me $55 dollars for just taking a look at my computer? He replied that it cost money just to have the computer take up space on their shelves and he had done a lot of work on the computer. He then recommended that I authorize him to back up the hard drive for another $55 and get rid of the machine.
When I came to the store to pick up the computer, I spoke to the technician again. He showed me several new computers in the store. Then he surprised me by asking me what I was going to do with my computer. ""I will take it home,"" I said and someone in the store commented, ""And use it as a doorstop.""
As I drove away from the Macmechanic with my doorstop, I remembered that my experiences with this store was similar what I had read in a previous review on this web site. The reviewer had taken his ""worthless computer' to Sammy's and had it fixed at little expense. Hence, I stopped at Sammy's and told Nacho Loza, Apple Certified Desktop and Laptop Technician, about my problem. He asked me to look around the store for a few minutes while he examined the computer. Ten minutes later he called me and said the problem was fixed at no charge. The moral of my tale is: Beware that a Macmechanic does not turn your computer into a doorstop.
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