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Businiess name:
David's Automotive Repair Station -
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Review by:
citysearch c.
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Review content:
Well, I brought my 4Runner there because I read good reviews about this place. I told them that as I braked, the vehicle would shimmy to the left and mostly to the right (but the alignment was fine). We discussed that it could be a brake grabbing on one side or it could be worn suspension components. A while later I get a call that I need several hundred dollars worth of brake parts (and one suspension part) replaced to fix the problem. I authorize it and return to the shop. After they test drove it, the mechanic told me the problem still existed. I told them maybe it was the suspension. No, he said, I need new brake calipers. One is sticking, but they recommend two new ones. I was mad. He said I needed the other things anyway. I pointed out I didn't want to fix things that had nothing to do with the problem. They install new calipers. The total was $600. He took it for a test drive, but did not tell me the original problem wasn't solved, but did say that perhaps it was because I had too much air in the tires (!). I drive off with fingers crossed. Well, the vehicle has the same problem. It was never fixed. Am I supposed to go back there and keep giving them money (that I no longer have) so they can keep experimenting, till they finally get it right?? I don't think so. Consider: They service thousands of people, do you want to trust a handful of reviews? Who wrote them, family members? I'm sure after posting this, they will rebut by saying, why didn't I just return it... like I said, they'll just keep asking for more money and keep rebuilding the truck til they get it right. That's no way to do it. Bill
Pros: Very friendly.
Cons: Incompetent, or...
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