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Businiess name:
Ventura's Formal Wear
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Review by:
citysearch c.
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Review content:
I had an aweful experience at Ventura's. First of all, the sample bridal gowns they have to try on are dirty and smelly. A good Bridal stores will keep their gowns clean for cutomers to try on and i did shop at other stores around Houston where the gowns were kept clean and not smelly. It was a huge turnoff for me to have this first experience so i got my gown at Weddings By Debbie. Now, with that said, i decided to give Ventura's one more chance so I ordered a flower girl dress from their catalog. This dress was ordered the first week of April and being that my wedding is in June I had them rush deliver it. Ventura's told me that the dress would be in by the first week of May. I called the second week of May because I never got a call back from them. I left several messages and it took forever to get a clear response from someone. They were finally able to admit that they had never ordered the dress to begin with and they would return my money back. i was beyond upset. May was almost over and i had no flower girl dress. I had so many other things to worry about and now i had to look for another dress. As many brides are aware, most of these catalog dresses have to be ordered months in advance so i really had no options left after Ventura's screwed up. Luckily i went to a store off of Kirby called Children's Etc. I was able to find a dress there and they made it for me that same week I ordered it. The dress cost me only 26 dollars as opposed to the 150 I was going to spend at Ventura's. I have to add that the dress i got at Children's Etc. was more beautiful than the 150 dollar dress i was going to buy at Ventura's. So thank God it all worked out at the end. But still, that was horrible service i got at Ventura's. Needless to say, I will never recommend this place to my family or friends or even a stranger. You can definatley get better service elsewhere.
Pros: wide selection of dresses
Cons: dirty dresses, not organized at all, bad service
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