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Businiess name:
Accurate Plumbing
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Review by:
citysearch c.
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Review content:
I have never written a review about a company here, but I just had to write one about these guys. I had a slab leak at my home that I detected right away - absolutely no damage done to the home. There was no water above slab, just a hissing noise. I went through my home warranty company and they selected Accurate Plumbing to fix the problem. They came out and my fiance was home, but I was at work. I called my fiance a few hours after they arrived to find out that they had confirmed the slab leak by cutting a small hole in the drywall, turned off the water and left the home. They also left a work order indicating that they were having another company come out to ""diagnose the issue further"". I called the other company to find out that Accurate Plumbing had called in a flood remediation service telling them that there was major flood damage to two rooms and a ""possible slab leak"". I asked the flood remediation service why they were called out when the plumbing problem was not fixed yet and they didn't have a good answer. Knowing that there was no flood damage at my home, I called the flood remediation service off the job. I also called Accurate Plumbing and asked what was going on and asked why the problem wasn't fixed. I also asked why they would call out another company without my or my home warranty company's authorization - something that would have cost me thousands of dollars. They were very rude and just said ""we don't know what is going on because we can't get ahold of our plumber and ""you can go a day or so without water without a problem"". I called my home warranty company, filed a complaint and damanded that they send out another company to deal with the slab leak, while calling Accurate Plumbing off the job. The other plumbing company fixed the problem promptly and profesionally. There was no damaged drywall, no mold - no need for ""flood remediation"". Accurate Plumbing is completely unprofessional and is involved in some sort of scam service with a flood remediation company. If I didn't know what I was dealing with, I would have ended up spending thousands of dollars unnecessarily. Calling out another service that has nothing to do with the problem at hand is absolutely unacceptable and I tell this story to avoid having unsuspecting victims of this shell game. DON'T USE ACCURATE PLUMBING UNLESS YOU WANT TO GET JERKED AROUND AND SCAMMED!!!!!!
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