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Businiess name:
Doubledave's Pizza Works
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Review by:
citysearch c.
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Review content:
I brought up the fact to the GM Chris Clemes that the ice machine was not producing ice and could he please fill it up. Chris replied that ""they had a busy lunch rush and the ice machine had not caught back up yet."" I asked him if it normally took 8 hours to make ice and he took a very don't-care attitude and replied that he ""didn't know the logistics of the ice machine."" He also mentioned that ""the drinks are cold already."" \r
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He began throwing the pizza away about 10 minutes after my friend purchased her buffet at 8:25 PM. We were all under the impression that the buffet ended at 9 PM because we did not know that the hours had changed 2 weeks prior. We were even sold buffets respectively at 8:10 PM and 8:25 PM.\r
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Chris advised me that pizza over 45 minutes old has to be thrown away by law. I just wonder how long that pizza had already set up there by 8 PM because when we arrived at 8:10 PM it already looked kind of old.\r
I advised Chris that my friend had just purchased the buffet only 10 minutes prior. He was very rude in telling us that the buffet had closed at 8 PM, but he was willing to take her money for a buffet at 8:25 PM. \r
After some negotiation, we were about to reach a compromise in that Chris said he would make us a pizza. That seemed like a fair resolution.\r
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But Chris' apathetic attitude was prevalent. He advised me that I shouldn't be upset about the ice, that he didn't care, and that if I didn't like that then I could ""write a letter to my local Congressman."" \r
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I asked Chris, the General Manager, if Double Dave's was in the business of writing laws now. Chris advised me to leave. I told him I wanted to at least finish the meal that I had paid $9 plus $1 in advance tip. He told me ""NO, I will call the cops."" He called the cops and I left. Is this anyway to treat a paying customer who also brought 5 other friends (paying customers) to eat at their establishment? I urge anyone who reads this to boycott Double Dave's.
Cons: Horrible Employee and Management Attitudes
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