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Businiess name:
Audit & Adjustment Co Inc
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Review by:
citysearch c.
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Review content:
""Audit & Adjustment Company employees adhere to the following Industry standard;
'I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their debts.
I will be professional and ethical.
I will commit to honoring this pledge.' ""
This is what their website says. I can assure you it's not true. I'm starting to wonder if the employees who make the calls receive some sort of reward for getting payment. They are currently trying to collect a pathology bill that my insurance would have paid for if the Dr's office had sent them my information like they should have. Instead I have had these people calling me for months. I faxed them a copy of my insurance cards and for some reason they didn't receive it. I get a call a couple months later, rather than her saying she didn't get it and I could try again, she told me she was no longer obligated to take my insurance information and that I could pay the $600 (cause being a single mother I just have that lying around) to her and then bill my insurance company myself. So guess what happens? They take it to court which adds about $400 to the total. I haven't been able to work since my son started kindergarten. I live in a small town (not by choice, it's where KCHA took me), and I have been unable to find childcare close enough for the bus to pick him up and drop him off from school. I have been trying to get a housing transfer and work with DSHS to change my situation. Trust me, I want to be working, I can't even buy Christmas gifts for my son; rather than understand my situation and allow me to let her know I can pay when I get my tax return, she tells me ""You can make all the excuses you want"" and tries to tell me that all I need to do is drive to the nearest town (which btw is 13 miles and my car doesn't even drive right now). That's where I stopped her. The fact that she was asking me why I wasn't working, who I could get the money from (because everyone I know has nearly a grand lying around) and how I was paying my bills is COMPLETELY unprofessional. Then she had the nerve to try and tell me what to do like it's that easy? And accuse me of ""making excuses""? It's four days before Christmas. I should have called her Mr. Scrooge. These people are heartless.
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