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Businiess name:
Absolutely Optical
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Review by:
citysearch c.
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Review content:
There should be a ZERO star to rate this place. (The International Mall store)\r
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It's not about the store, but their curstomer service.\r
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Friday 11/18/2011 around 5:00pm, there was just one person in the store (Angelo) who was behind a counter and on the phone with someone. My wife walked in and after 10 minutes I could see she standing and looking but no one arround, that'e when I walked in and found (Angelo) on the phone.\r
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He made a face and walked out and asked what he could do to help, but when we started to say, he went back to his phone.\r
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As I told my wife to let him finish his call so he could help her, he put the speaker on very loud, in the desk, and asked what she was lookign for.\r
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We were looking for Hoya lenses and we told him that our vision coverage was with VSP. My wife's glasses are not so common glasses and btw, we wanted 2 pairs of (one shaded and one white) that in average runs at about 800.00 a piece. But Angelo looked at us and said that we should look for a cheaper lenses factory and that the frames that he was selling was too expensive for us.\r
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We were just in shock. I asked in desbelief if he could quote a price for us and his response was that we could lok anywhere that it would be cheaper anyway.\r
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Ahh in the meantime, the speaker was loud, another representative walked in and equally jumped on another phone - a disaster to the owner of the store - but maybe he deserves it for leaving such a nice place with such disqualified person.\r
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