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Businiess name:
Scott's Automotive
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Review by:
citysearch c.
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Review content:
I took my car in on a Friday evening an hour or so before closing. They are open for a few hours on Saturday, and the man (who I believe is the owner or runs the place) told me he would take a look at it on Sat. am. Saturday came and went and I did not hear back from Scott's Automotive. I felt like since they were open only for a few hours, this was acceptable, that possibly they had not looked at it yet. \r
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On Monday, I wait during the morning wondering why they still had not called. Finally around 2:00 pm, I call, and the man who took my car in on Friday asks me, ""are you sure you brought your car into here?"" I was like yes of course. Finally after several minutes he finds my work order and then says that they wil look at it shortly. He calls me back a few hours later and says my car is ready. \r
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Long story short - the reason I'm not going back to Scott's is because:\r
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(1) they tell you to leave your key on the floor of your car. My car was probably sitting outside there for 2 days with the key sitting there saying ""hey, someone steal me."" \r
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(2) He told me he would look at it and then forgot all about my car. So much for speedy service or being a responsible business owner who cares about customer service. \r
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(3) When I came to pick up my car, he told me how he cleaned some corrosion off something, and then I asked if there was more corrosion on the car. He replies, ""There's so many things wrong with this car, you don't even want to know."" I thought this was unprofessional because he never told me what all these problems were. He didnt put them on the work order or anything. I partly felt that this was a ploy to get me back in for more work. \r
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Overall, I got a very bad feeling about the place and will not go back and wouldn't suggest it to anyone.
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