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Businiess name:
Sitar India Palace
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Review by:
citysearch c.
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Review content:
I and my wife were traveling back from NJ to Charlotte and we thought of taking a break and eat Indian cuisine as dinner. So we searched and found this place. When we reached we found the ambiance very nice. Seating was comfortable and relaxing. We went through the menu and decided to order Maharaja Feast Non Vegetarian. \r
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We ordered Chicken Curry, Paneer Korma, Dal Makhani and Chickent Tandoor Mix plate. When the food came we were happy to see quantity. Being an Indian and having many chances to eat at lots of Indian cuisine places I can say that some of the food lacked authenticity (Specially Paneer Korma). Tandoor Mix plate was good and tasty. Chicken curry was average but I must appreciate desserts as they were excellent (specially Kheer - very authentic)\r
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We both were disappointed to see the service. I don't know, may be it was too late (8:30 PM) and everyone was tired, but the waiters didn't even come once to check on us after leaving food. Nobody came to ask whether we need another serving of water or do we need anything else. I could see managers taking care of other tables but nobody and I mean nobody came to our table to ask even once as how were we doing. \r
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Anyway , No doubt the quantity was ample so we asked for to go boxes and waiters insisted that we will only need 3 boxes though there were 5 different items and we were guided to mash up different flavors into a single box. \r
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Overall I am happy with the food, ambiance and cleanliness but highly disappointed with the service. If I get a chance I will like to visit there again and see whether it was just a one time incident or it was intended disrespect for which I don't see any reason. I hope it is the former one.
Pros: Good Food, Nice and relaxing ambiance
Cons: Poor Service - Waiters are not friendly
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