Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
An'jels Salon
|
|
Review by:
citysearch c.
|
|
Review content:
I wish there was a way to give 0 stars. And apologies in advance for a long, drawn-out review.
I had never been to An'jels before but read all of the great reviews so I set up an appointment with Jamie (the owner). When I got there only one person was in the salon and after a few minutes she let me know that she was Brenda and that Jamie had left early (my appointment was for 5:30pm). It didn't bother me that much since I'd never been there before anyway and so we continued on (which I seriously regret now). Strike 1: not giving me the stylist I requested
I went in for a relaxer (it'd been 9 weeks since my last one) and was immediately met with resistance from Brenda. She told me that instead she would like to do a protein treatment and that I should come back in 2 weeks to do a relaxer. I told her that wasn't what I wanted to do and that I needed a relaxer, but she persisted on, her voice and demeanor becoming more and more aggressive every time I said no and tried to explain why I didn't want to go that route. After about 10 minutes of her trying to up-sell me I told her that I really didn't want to do it and wasn't comfortable anymore and asked her to give me my coat back (they hang your coat up for you when you first come in). She told me NO! And then lowered her voice and tried to explain more calmly what she wanted to do. I really needed a relaxer (going on Christmas vacation tomorrow) and so I told her that I would do both treatments at the same time (I figured the protein treatment couldn't hurt and I needed to get a relaxer). Strike 2: Berating me into buying more products
The next problem happened when Brenda was actually doing the relaxer. At one point some of the product ended up on my face next to my hairline and I tried to rub it off with the towel. Brenda stopped me and told me it was fine because it wound up on the base protector that she had applied. I let it go. As she's washing the relaxer out of my hair my face near my hairline starts to BURN. I point it out to her and she tries washing it out again -- it takes a few washes and application of aloe for it to stop burning. She then tries to sit me up to do the protein treatment and I tell her no because I didn't want to risk worsening the irritation and didn't particularly trust her at this point. Strike 3: CHEMICAL BURN
She starts blowing out my hair and the receptionist that had returned while Brenda was applying the relaxer comes over to me and tells me that she's closing out the register and leaving so I need to pay now. I tell her I'm not comfortable tipping Brenda when she hasn't finished yet (I was paying all on card and didn't have that much cash) and she tells me that that's the only way. I pay and leave a tip and the receptionist closes out the cash register and leaves. Strike 4: Payment before seeing the end result (which really bit me in the ass later)
Brenda starts trimming my hair. She points me away from the mirror so that I can't see what she's doing. I ask nicely if she could turn me so that I can see and she tells ""just relax, I know what I'm doing"". I say ok and now realize that I should have just stood up for myself. When she finishes flatironing my hair she finally turns me and asks if I like it. The first thing I notice is that it's not even (I had a bob that ends at my chin) and I say that to her. She flips out and says that I asked for a trim and that's what she gave me. I point out that normally when people trim, they make sure that they do so evenly. She told me that I wasn't going to be happy no matter what she did and said I should just leave. I got angry and told her that she was the most unprofessional stylist I've ever met and that I want my tip back and she told me that I'd have to wait until tomorrow when Jamie, the owner, is in to do so. Strike 5: Uneven ""trim"" and horrendous customer service
I will definitely be there tomorrow to complain to Jamie and get my tip back.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|